Privacy Policy

Updated December 2023

The person responsible for the processing of your personal data is:

  • NODECHARTS, S.L., with registered office Carrer Esteve Albert, Edifici La Roureda, Bloc A, 1R Pis, 2A Porta, Santa Coloma, Andorra La Vella, PRINCIPAT D'ANDORRA, with tax registration number L-715921-D, registered in the Registre de Societats Mercantils del Govern d`Andorra, registry number 20.829, book S-336, folio 291-300 corresponding to the manager responsible for the domain (hereinafter referred to as the "Website").
  • You can contact the data protection officer at [email protected].

  1. Collection of data

Your personal data may be collected at the following times:

    • When you register on our website to make purchases or manage orders.
    • When you make purchases from the website, either as a customer or as a guest.
    • When you register on the job offers portal.
    • When you present yourself as a candidate in a selection process.
    • When, once registered, you manage your profile or use the functions of your personal space.
    • If you register for the newsletter/newsletter to receive commercial communications.
    • We may collect data in the context of queries and complaints you may submit to us.

  1. Categories of personal data

We may process and collect the following categories of personal data from users:

    • Identification data: name and surname, address, telephone, email, ID card, passport, customer identifier.
    • Commercial data: information on products purchased and services contracted or in the basket and also information on coupons or discounts that they wish to redeem.
    • Bank details: we will process the details you provide us with in order to manage the payment of purchases made.
    • Professional data: when there is the option to identify yourself as an employee/affiliate of NODECHARTS, S.L.

In the case of people who register on the job offers portal, we may process the following data:

    • Identification data: name and surname, telephone number, email address.
    • Personal characteristics: languages, gender, age.
    • Professional data: we will process the information you provide about your work experience.
    • Academic data: we will process data about your academic training.

Under no circumstances will we collect and/or process personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, nor will we process genetic data, biometric data aimed at uniquely identifying a natural person, data relating to health or sex life or sexual orientations.

  1. Purposes of processing

The data provided within the framework of the relationship with users of the website may be used for the purposes listed below:

Specific purposes for customers and registered users:

    • To manage your registration as a customer: verify the information provided, create a user space with your data, which will be accessible from the website.
    • To manage your registration as a guest, verify the information provided, create a guest user space with your details, which will be accessible from the website.
    • To manage your shopping activity on the website, this includes:
      • Shopping basket management
      • Management of the purchase: payment, invoicing, shipping.
    • Keeping your user space updated with the information that you provide us with and that is generated by your activity.
    • Manage your preferences and authorisations.
    • Redeem coupons or take advantage of promotions.

Specific purposes for registered users of the job offers portal:

    • To manage your registration on the job offers portal verify the information provided, create a user space your data, which will be accessible from the portal.
    • Manage the applications and transfer the data to the company when the candidate applies for the specific job offer.
    • Management related to the personnel selection process.
    • To keep your user space updated with the information provided by the real candidate that is generated by your activity.

Common purposes for all users:

    • To interact with you when you contact us to resolve queries, doubts or complaints.
    • To send you commercial communications.
    • Sending satisfaction and quality surveys.
    • Processing of your data for statistical purposes.

  1. Legal bases for processing

Personal data may be processed in accordance with one or more of the following legal bases:

    • The processing is necessary for the performance of the contract, be it the purchase contract linked to an order or the employment contract linked to a selection process.
    • The processing is carried out in accordance with any informed consent given by the customer as the case may be. In particular, the registration of users and the sending of the newsletter is carried out on the basis of their consent.
    • The processing is necessary to fulfil our legal obligations.
    • The processing is carried out for the pursuit of our legitimate interests. This is the case of the processing carried out for the sending of satisfaction and quality surveys, or the processing of data for statistical purposes. All this, always taking into account that our interest respects the interests, rights and fundamental freedoms of the data subjects.

  1. Data retention period

Personal data will be processed for the period necessary to fulfil the purposes set out in this document and as long as the customer keeps their account active, inactivity for a period of 5 years will result in the deletion of the profile, without prejudice to the possibility of retaining personal information in compliance with the provisions of the relevant laws and regulations, especially in relation to the statutory limitation periods, and for the formulation, exercise or defence of claims.

The criteria we follow is determined by the purpose of the data collected and the fulfilment of this purpose and the retention periods required by contractual and regulatory requirements.

If necessary to achieve the above-mentioned purposes, your personal data may be transferred to the following categories of recipients:
  1. Service providers who must process personal data as processors and who must process the data for internal administrative purposes;
  2. Competent Public Administrations, in the cases foreseen in the Law and for the purposes defined therein.
  3. NODECHARTS, S.L. companies that publish job offers. These companies will receive the information of the candidates of the job portal that apply in the candidature that they have published.
  4. Other third parties when it is necessary to provide a service requested and/or contracted by you, such as courier or parcel companies that must make deliveries, or companies that provide services associated with purchases made.

We inform you that there are no plans to transfer data to third countries or international organisations outside the European Union.

We inform you that you may exercise your rights of access, rectification, erasure, limitation of processing, opposition and data portability, as well as those relating to automated individual decisions, including profiling.

We also inform you that in those cases where the processing is based on your consent, you have the right to withdraw your consent without affecting the lawfulness of the processing of such data based on the consent prior to its withdrawal.

You may exercise the aforementioned rights by sending an e-mail to the following address: [email protected]. If you wish, you can also write to us at Carrer Esteve Albert, Edifici La Roureda, Bloc A, 1R Pis, 2A Porta, Santa Coloma, Andorra La Vella, PRINCIPAT D’ANDORRA.

We also remind you that at any time you may contact our data protection officer and lodge a complaint with the Andorran Data Protection Agency

The treatment that will be carried out with your personal data is subject to the strictest duty of confidentiality, and that the necessary measures have been established, both technical and organisational, to guarantee the security of your personal data and to avoid its alteration, misuse, loss, theft and unauthorised treatment and/or access.

The website uses functional, analytical, preference and advertising cookies. The cookies that may be installed may be our own or third party cookies. The website has an informative Cookies policy on the installation and use of the information collected by the Cookies. It also provides the user with a Cookies panel that allows the user to configure the Cookies and install only the Cookies of their choice.

This Additional Information is subject to modification from time to time in accordance with the legislation applicable at any given time.